Return Policy

We have a 30-day right of return, which means that you have 30 days to request a return.

To be eligible for return, your item must be in the same condition as you received it, unused or unused, with labels and in the original packaging.  You also need the receipt or proof of purchase.

To start a return you can contact us at Info@Shopnowco.com.  If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send the package.  Items returned to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@Shopnowco.com

 

Injuries and problems

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can assess the problem and correct it.

 

Exceptions / non-returnable items

Certain types of goods can not be returned, such as perishable goods (such as food, flowers or plants), custom-made products (such as special orders or personal goods) and personal care goods (such as beauty products).  We also do not accept returns for hazardous materials, flammable liquids or gases.  Get in touch if you have questions or concerns about your specific item.

Unfortunately, we can not accept returns on merchandise or gift cards.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you when we have received and inspected your return, and let you know if the refund was approved or not.  If approved, you will be automatically refunded on the original payment method.  Remember that it may take some time before the bank or credit card company also processes and posts the refund.

We will always strive to provide the best possible customer service, do not hesitate to contact us at Info @ Shopnowco.com